A major component of being a commercial property manager is keeping the tenants happy. This means listening to all of the customers' complaints in problems. This also means building affected an immediate solutions as needs arise. There are many problems that a commercial property tenant can have including:
Parking Crime on the property Disaster management Maintenance Mechanical issues
General Responsibilities Of A Commercial Property Manager
In addition to signing leases, a commercial property manager will have many duties that resemble a realtor. They will advertise the property, show it to potential residents, and explain pricing. They will also go over the lease and explain all the options. Unlike residential property, commercial property generally has more legal documents the need to be explained and understood. There will also need to be coordination between insurance companies and the commercial property manager. This requires technical and high and knowledge that are very specific to the commercial property management field. In addition to these duties, commercial property managers must also understand how to coordinate staff.
Tenants With Financial Hardship
It is not only residential property that is at risk for having tenants that do not pay. Of course, any property manager will want to collect the rent when it is due. Unfortunately, the large corporations may have sudden financial problems that mean delays in rental payments. It is important to keep these customers happy while they deal with their financial turmoil. It may take many months before errors are corrected and rental checks are sent out. In order to keep a commercial client happy it is common practice to work with them during these hardships. This may include waiving late payment fees and working out a payment plan. It can damage the reputation of your client if you hastily place an eviction notice on the front door of their business.
Making Sure Your Commercial Property Manager Has The Right Education
To say that a commercial property manager needs to be excellent at multi-tasking is an understatement. A number of variations in the field create demands upon a property manager on a regular basis. They must also have background experience in the maintenance and repairs involved. For example, basic knowledge of plumbing prevents being overcharged for the service. In addition to foundation knowledge such as this, commercial property manager must be skilled in marketing, sales, and other business knowledge. Business college is the primary area these advanced skills are taught. They help commercial property managers to be able to handle their dynamic job environment.