Cross Telecom, the top integrator of converged telecommunication technologies and leading provider of Avaya support, uses two innovative and unique marketing tools to communicate and inform customers on the latest products and services: an entertaining Web TV show, The Countdown, and an interactive mystery game, Glover Gadgets.
The Countdown
Cross Telecom’s television show, The Countdown, features industry expert, David Lover, and has currently run ten episodes over the last year. These 15 minute long episodes are posted monthly and are packed with the latest information on current topics, industry experts, and answers to the industry’s hottest questions. Have fun and learn in the time it takes for a coffee break!
The most current episodes include “Call Admission Control”, “Advancements in Virtualization”, “How to Get a Strong Return on Investment with Video Conferencing”, and “Telecommuting to Work”. This unique, entertaining show is unprecedented in the avaya support and telecommunication technology industry and is designed to keep customers informed on the latest in Cross Telecom’s state of the art technology.
Glover Gadgets
Cross Telecom’s Glover Gadgets is an interactive mystery game where customers have the opportunity to follow the clues to win prizes. The email invitation alone attracts customers to play:
“While on top secret missions, Agent Glover loves to stop at famous landmarks around the world. Fortunately for you, he has a nasty habit of leaving cool electronic devices behind everywhere he goes. Help Glover find his gadgets by following the clues. Be the first to discover where he lost his current object and he'll reward your efforts by giving you one of your own. Are you a fast and clever sleuth? We'll find out.”
Each week, a new and more difficult clue is emailed to customers who have previously sought Avaya support or the latest technology information. Customers are allowed one guess per week and the clients who guess the correct landmark win a prize. This popular game has proven to be an entertaining and effective way to connect with customers.
Cross Telecom is committed to keeping their customers informed with the latest in telecommunication news and knowledge. Their distinctive marketing tools are the most engaging, entertaining, and educational in the industry. By providing a complete portfolio of voice, data, IP telephony, wireless, CrossNet maintenance and support, professional services, Avaya support and Cross University, Cross has defined itself as a complete, end-to-end integrator of converged technologies nationwide. For award-winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
Author Resource:
Heather Preston. Avaya support - For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
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