In reality it probably depends on the size of your business or organization as to which type of phone system would be perfect for you. Obviously, it's going to depend on the amount of extensions you require and of course how many employees you have.
When you break it down there probably for different types of phone system available in the marketplace and these will include Private Branch Exchange (PBX) systems, key systems, KSU-less phones and Voice-Over-Internet Protocol (VoIP). We'll take a quick look at each of these which will give you a basic understanding of the type of system you should be looking for your business.
Key Systems - this business phone system has a few extra features that you would not necessarily find on your normal phone. For example you can follow other extensions within the office and they can support up to around 40 different extensions. These are ideal for small to medium sized business organizations. Pricing on these can be very competitive really pending on the amount of extensions you require.
Private Branch Exchange (PBX) system - which this type of phone system you get a lot of extra functionality in terms of users and administration. You have lots of options to monitor phone calls and long phone calls so that you can administer the system and have a better understanding of call costs. The users will have more functionality like call forwarding, voicemail, programmable keys, and second or third phone numbers on their handsets. You will find many medium to large organizations will use these types of phone systems there are many different manufacturers producing PBX systems with various functionalities and advantages.
KSU-less Phone System - this is an ideal system time for a small office that may be less than 10 employees. You will find that the functionality on any PBX will give you some of the abilities and advantages.
Voice over Internet Protocol (VoIP) - this is ideal for all different types of business whether your small medium large. One of the main advantages is being able to control costs because you were making phone calls across your Internet or broadband connection which you have already paid for. There are many services out there who have lots of other features and benefits built into their VOIP services they provide giving you lots of little functionality which would expect from having a phone system in your office.
Hopefully this has given you some ideas as to different types of systems that are available. It is always worth checking a number of vendors to see what type of service they have to offer before making any decisions of course. Although many people worry about the upfront costs of purchasing equipment one of the things you must also consider the ongoing costs. Make sure you spend some time considering these are having a better understanding before making your final decision.
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