Bluehost will not just ring a bell to the ears of those who are conversant with web hosting services, but it is one of the oldest web hosting company on the internet. They have been dynamic over the years while repositioning and adding more services to keep their old customers and of course attract newer ones.
The hosting plan:
It is commendable that this company has been able to drastically reduce their pricing. It is also important to note that their prices are not just cheap but easy to use as well. You may agree with me that Linux control panel which their hosting plan is based on has one of best control panel ever. Asking you to pay $6.95 per month for a two year hosting contract is quite understandable. But you will be required to add extra $1 per month if you are opting for a yearly contract.
The performance:
Bluehost services lead other hosting company when we talk about performance. Though their advertised 99.9 uptime is not entirely met at the onset, but an average of 99.5 showed by a test account is not bad at all. It is important to note that the downtime decreases as your account get older. For a period of about 8 months, the downtime was noticed to have reduced from around 470 minutes to mere 1 minute. Interpreting this simply means that Bluehost services only gets better with time. The longer you stay with their services the better it gets.
The features:
Compared to their pricing, their features are splendid. Site administrators are bound to be really satisfied by the unique customizations level available for their host packages. With unlimited bandwidth, unlimited space, unlimited domain, modifiable PHP (Custom PHP.INI,.htaccess) and Shell access/SSH, which is a darling for advanced users. It comes with a power backup service and very high rating protection mechanism for DDOS. To demonstrate the seriousness of their security concern, they require those who want to use the file transfer services to send their passport photographs and driver’s license to their headquarters.
The help/Customer service:
We have looked at the numerous sterling qualities that make bluehost stand out but one thing is unfortunately lacking, their level of support to their customers is really not impressive. It has online chat room, which is common in the hosting industry, but the fact that they do not respond fast enough can be discouraging especially when you really need their help. Their 24/7 toll free service does not offer faster assistance too so you are advised to read their FAQ sections when you have some urgent concern.
Concluding Verdict
Bluehost has received a fair number of positive reviews globally. That their customer help desk is not as fast as it should be does not erase the fact that their prices are really cheap with great features. This makes it more attractive to those who are looking for cheap and short termed hosting contract. Bluehost web host services have also been reputed to have hosted quite a good number of popular websites.
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