It s easy to locate an office cleaning services but finding one that can do the work quickly and effectively requires some researching. So what do you look for and what questions should be answered in order to pick the best cleaning services among the many out there? Here are a few pointers that can help you answer these questions provided for the companies that offer cleaning services.
•Do they understand what cleaning services you need? Before reaching for any service agreement, a representative from the office cleaning service should come to your company and listen to your specific needs. Their representative should be able to convert your needs into specific instructions for the cleaners in order to do their jobs right.
•Are they flexible in their services? Since office environments are always changing, for instance departments will move to different locations inside the building. This shift in furniture and equipments makes changes in cleaning routine and so the service provider should be flexible enough to modify a service agreement.
•Are you allowed to give feedbacks regarding their services? Views and responses should be more than just a survey that you fill out and afterwards never see the results of the changes you request. They should provide time for all the feedbacks from their clients and will try to alter any service that needs to be revised.
•Are there scheduled spot checks throughout the contract period? The cleaning service representative should conduct a planned visit at designated intervals early into the contract. In this way, any initial problems can be resolved as soon as possible. Then, random spot checks should be made in order to ensure that the cleaners are doing the job properly.
•Is the cleaning service reliable? One of the factors affecting the figure of your business is the cleanliness of your location. Imagine if you have a new client visiting your office on the day after your cleaning service provider failed to clean the areas properly the night before. You only get a chance to make an initial impression, yet with this, you might lose that client.
•Are the communication channels available and responsive? You should be able to contact the cleaning company for any problem, anytime. They should also be able to handle support calls that assure you actions will be taken.
•Do their cleaners practice environmental responsibility? If a cleaning service does not follow the principles of recycling and reuse then it could reflect poorly on your company as well. The cleaning company should also use cleaning materials that are not toxic to the environment but are still effective.
•Do they conduct trainings to their personnel in all aspects of office cleaning? It is imperative that they receive training in proper ways of cleaning, for instance carpets, windows, and ceilings so as not to damage them.
•What kind of reviews does the company receive? It s best if you can contact another company that used the cleaning services you are considering. Don t just rely on the reviews posted on the cleaning services’ website as these are usually biased because obviously they wouldn’t post negative reviews.
Always keep in mind that no business is completely perfect, which can please everyone and there is always more to any story. What you can do is have these guidelines to assist you in choosing the perfect cleaning service for your office.
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