One of the most powerful techniques you can use to rent houses fast for more money is also a technique that will keep the house rented longer and preserve your sanity.
Never Argue. And find out what the real issues are.
That’s It? How Ridiculous! If I don’t argue they will take me for all I have.
Not really. We are not suggesting you do everything or even anything the tenants, or prospective tenants, ask. We are saying do not get into an argument with them. Let’s start at the beginning.
When you are discussing or showing property and they say it is too small,or too beige, you may feel the need to demonstrate your persuasive powers by showing the tenant or prospects they are wrong. Modern social scientists have found that it simply doesn’t work. And we are not saying that you have to believe them, just do not argue.
Again current research has found there are a number of reasons for the words that come out of the prospect’s or tenant’s mouth. Rather than argue, we suggest you use a technique we call the “Echo.” Simply repeat what they have said with a rising inflection at the end of the sentence. They say, “too small.” You say “too small?” Look serious and shut up.
They will most likely explain what it is they mean. Too small may not necessarily be a bad thing. It may be too small for the in laws to move in for the winter. But use the echo and follow up with other questions so you find out what they really mean.
Now you have information you can deal with. Maybe they need another of one of your house. But, if you do not argue to make them wrong, they may be able to justify a way for that house to work after all.
Once they are living there, the same thing is true. Never Argue.
The tenant calls to tell you the wall in the garage where the circuit breaker box is located is hot. Bad answer is “It is not.” That can only lead to elevated blood pressure and set the stage for further conflict.
Better answer, but not the best, is to tell them it is the south wall, there is no air conditioning in the garage, and after a full day of rolling round heaven all day, the Florida sun leaves all non air conditioned walls “hot” inside of the house as well as out.
The best answer is to check to see if there is In fact a problem in the breaker box and then discover at the same time they do, that the hot wall is a result of the sun and not a bad electrical circuit.
My uncle worked for the government agency that built dams in the western United States and one day got an irate call from a woman who stated that since they started generating electricity with the dams, she could hear water falling when she turned on her radio.
Rather than telling her she was an idiot with a strong imagination, they sent a supervisor out to her house to install a “filter” in the power line to eliminate the water falling noise. She noticed the improvement immediately and thanked them and never complained again.
oYou have the choice. You can be right and show tenants how right you are. Or, you can be happy.
Author Resource:
vGeorge Beardsley has written extensively about finance and business starting as a financial reporter for the Chicago Tribune and was an editor for the publishing firm Dow-Jones, Irwin and is now a landlord in Florida. He has just published a new eBook called “911 for Landlords” available at http://www.911forlandlords.com with the information he learned during the last two years which has reduced his vacancies rates from 20 per cent to often zero.
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