The biggest problem that most home based businesses face is that their businesses fail to have that professional and classy feel that clients need to take a business serious. We will look at some points that will assist you give your home business a professional look all the time.
a) Have a very professional message on your answering machine if your business involves phone calls. If possible, have different phones for home use and for business use. In the message, be sure to sate the name of the business, your hour’s operation and when the callers should expect to be called back. Where possible, you can even redirect the callers to your website or provide your cell phone number in case the call is urgent.
b) Have a fax number and a fax machine located at where you run the business. The machine need not be expensive or flashy, if it serves the purpose and is reliable, well and good. If that does not work, you can sign up online to receive fax through the internet. It is also as efficient, reliable and professional as having a real fax machine.
c) Virtually expand your company to seem bigger than it actually is. People will have more respect, regard and a better impression if they think that your business is sizable and has a few employees. They will take it that you are organized, and have an idea on how a business is run. This way, they will be more comfortable conducting business and know that they are dealing with a professional businessperson. When running a home based business, it pays to assume the roles and personalities of more than one person.
d) When talking to clients over phone or webcam, make sure that the background is quiet and has no domestic distractive sounds. The worst common sounds are loud music, television or kids yelling in the background.
e) Your business website must be professional and relevant. No matter the business you are running, the website contents, layout, links and graphics must be related to the items you deal in. It should also have your contact details like phone number, email and website addresses.
f) Let clients and customers contact you during business hours that you know you will be in your business mood. Even if you work at night, you can always spare the fun of the day for a few minutes to attend to a client, answer emails and return phone calls. Most people get nervous if they don’t get responses for their mails in a certain time or get a business call at odd hours.
g) Have professional envelopes, paper and stationeries. If you use paper business cards, have them professionally designed and matching the business model you run. You are likely to get repeat customers if you show that you take your business seriously and have a line between your personal life and professional one.
h) The most important thing to remember is to remain professional, both in business settings and the general public appearance. However, this should not be confused with rigidly. Be flexible and pleasant in your communications and avoid using inappropriate and unnecessary slang in business conversations.
Author Resource:
My name is Kausar Khan and I run a very successful Internet business out of my home. I have been doing this business full time since 2003. Please do visit my websites http://ourdollars.com and http://workfromhome4business.com for more information.
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