Call management with a non-geographic number can be the smartest decision you have ever made for maximizing your business communications. There are many service packages available that ensure the day to day running of your business is not only improved but that communications from inbound calls are maximized for efficiency. If it is not clear what this spells for your company, it is profits going through the roof as clients can reach your business any time of day or night and from any location. When you are looking for the type of services that will instantly improve your company's professionalism, creating a call management services package is the way to go.
Some of the more common call management services can be customized to create the perfect tool to put your communications in order for your business. These include the following:
Auto attendant - Your callers should never reach your company's offices and get a busy signal or worse yet, tap into a line that goes on ringing forever. With simple set up, you can easily direct callers to the precise department they are looking for and all without the use of a receptionist. This is perfect for busy periods during the day and times when your office may be closed. Holidays and non-production hours will always be covered with an answer to inbound calls that includes a company welcome message and directions on how callers can reach the person or department they are seeking.
Voicemail - Simplified access to voicemail messages allows you to dial in to listen or check voicemail by email. There will be the potential of the highest possible productivity and when it comes to communication, there will be no margin for a call to ever be missed again.
Fax to email - As technology has continued to advance, the traditional fax machine has been replaced in many instances with this cost saving option. Faxes can be routed directly to your inbox and picked up via a Blackberry or other Internet ready device. You will no longer have to be tied to your desk or standing beside the fax machine waiting on important documents to arrive. Seamless communications sent by fax without the need for paper printing is just a part of the benefit of fax to email service.
Call whisper - There are many occasions when you need to know what type of communication is heading your way. Let's face it, life can come at your very fast on both the business and personal fronts but you need to keep the two separate when there is pressing business at hand. This does not mean that personal emergencies will not arise. With call whisper, you will be informed as to whether your incoming call is from your 08 number or a landline number and gauge whether or not to take that personal call during an important business meeting.
Call routing - Also commonly referred to as ring groups or hunt groups, this smart feature ensures that spikes in calls does not create a panic for your office. Calls can be received simultaneously to multiple telephone lines.
Author Resource:
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