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Quality Medical Transcription - Foundation For Revenue Cycle and 1st Line of Risk Management



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By : Clementine Robertson    99 or more times read
Submitted 2010-12-24 23:18:16
Medical transcription plays an necessary part in the healthcare process, making records of the patient-healthcare professional encounter by converting audio files of the healthcare professional into a text format. Though this is often the most service provided, there are a large number of advantages to be derived from quality transcription services.
By making accurate, timely and secure records, medical transcription additionally helps healthcare facilities in 2 main areas:
Dashing up the revenue cycle: The revenue cycle of a healthcare facility sometimes follows the subsequent stages:
? Patient visit/Emergency visit
? Assortment of patient demographic data
? Treatment /test/procedures/referrals
? Dictation of the patient visit by the healthcare skilled
? Medical transcription
? Coding and billing
? Claims processing
? Reimbursement of claimable amount.
It's evident that timely and correct creation of patient records will help speed up the revenue cycle, as it forms the bottom of data regarding the patient's visit and every one other relevant details. This information is then used to start the method of reimbursement
Risk management:. Risk management is the process of assuring that lined persons receive all of the health care services they need, to that they're entitled under the contract, no additional and no less at the most price effective level possible by reducing or eliminating untoward incidents that might cause injury or illness of patients.
In an increasingly litigious atmosphere it's vital that healthcare facilities are adequately lined against risk of litigation by keeping correct records of the whole treatment procedure covering all the details. Medical transcription aids in the process of risk management by capturing every nuance of the treatment method as narrated by the healthcare skilled, in an accurate and timely manner.
Another potential litigation risk that healthcare facilities face is due to the leakage of confidential patient data, particularly a HIPAA/ HITECH violation, throughout the method of making patient records. Patient data becomes vulnerable to exposure during the method of creating patient records by being transmitted back and forth. The transcription company providing quality services would ensure adequate measures are taken to protect the data, regarding technology, processes, people and infrastructure.
As medical transcription plays such an important role in numerous aspects of the healthcare method, it's vital to stringently evaluate the transcription provider on varied aspects.
What are the standards for evaluating transcription services?
Quality/accuracy: As the knowledge captured within the medical record plays such an important role in various aspects of the healthcare facility operations, it is vital to judge the idea of the accuracy levels guaranteed. Except the accuracy level guaranteed, it's important to judge the service supplier's ability to meet quality standards. This could be ascertained by evaluating:
1. The amount of quality checks used to realize accuracy
2. The training strategies used
3. The standard pointers adopted
4. Ascertaining whether all the transcription is executed work in-house or by using subcontractors.
Turnaround time: Timely delivery of finished reports is a vital facet of making certain that the reimbursement process takes place on time. It is vital to judge whether a service provider can be able to meet turnaround time guarantees. This can be ascertained by evaluating:
1. Availability of skilled transcriptionists
2. Ability level of the transcriptionists
3. The technology used for transcription
HIPAA and HITECH compliance: As maintaining the security of confidential patient data is of absolute importance, it's vital to judge the service supplier on the idea of HIPAA and HITECH compliance. The service provider needs to be evaluated on the following:
1. Steps taken to protect technology
2. Steps taken to guard processes and people
3. Steps taken to secure Infrastructure
Value of transcription: The reduced price of transcription is perhaps one among the foremost important benefits of outsourcing. It is necessary that the price quoted by the service supplier be evaluated to determine that it is honest and reasonable to the services rendered. This may be evaluated primarily based on the billing methodology employed by the service provider.
Account: Ascertaining the log of the service supplier in providing similar services is an important aspect of evaluating their capability. This will be evaluated by verifying the testimonials of happy customers.
Technology: Technology used by the transcription service supplier plays an vital part in three important areas, particularly:
1. Turnaround time
2. HIPAA compliance
3. Ease of use
Evaluating a medical transcription service supplier based mostly on all these aspects would guarantee economical, effective, secure and economical medical transcription services.

Author Resource:

Jeff Patterson has been writing articles online for nearly 2 years now. Not only does this author specialize in Risk Management, you can also check out his latest website about


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