Personal printer combine the economy and print excellence of their more costly enterprise counterparts with the price of an inkjet. Personal lasers not have an IT department to keep them running, however. This is how to solve problems that may plague your laser laser printer.
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The Windows Printing Troubleshooter wizard focuses on essential troubles, but it is well worth trying. In Windows XP, select Start, Help and Support, type list of troubleshooters in the Search box, and press Enter. Press listing of troubleshooters in the left pane, select the Printing troubleshooter from the list on the right, and follow the steps. In Windows XP, click on Start, Help, and choose Troubleshooting and Maintenance on the Contents tab. Select Windows XP troubleshooters, click on Print in the list of troubleshooter wizards in the right pane, and follow the steps. To initiate the wizard in Windows XP, click Start, Help, type troubleshooter in the Search box, and click on Go. In Windows Vista, choose Start, Help, Contents, Troubleshooting, Windows XPTroubleshooters, Print, and follow the wizard.
Stop paper jam sessions
Always eliminate every jammed paper by pulling it in its standard direction of motion through the printer. If your printer frequently jams, unplug it, allow it cool down, eliminate its toner cartridge, and observe the inside for any waste that could obstruct paper movement.
Check the power
If your laser printer is plugged in but doesn't power up, look at the fuse or circuit breaker on the surge suppressor that your printer is plugged into. Reseat both ends of the USB or parallel cable that connects your printer to the Computer. A lot of laser printers have an online/offline control on the front panel that could have been bumped inadvertently.
Print a test page
Most printers be capable of run a self-test if you hold down one or more buttons on the control panel while the equipment powers up. If the trial page appears fine, then the trouble lies with your data cable, Computer, or computer software.
Obtain the latest updates
Install the latest driver and firmware for your printer. Both must be accessible from the maker's Web site. To install a recent driver in Windows XP, select Start, Printers and Faxes and choose Add a laser printer under laser printer Tasks on the Explorer bar in the 'Printers and Faxes' window. In Windows Vista, eliminate the printer's driver and reinstall it: Choose Start, Settings, Printers to start the Printers window. Right-click on the laser printer, select Delete (pick Yes if you're asked to verify the removal), initiate the Printers window again if it closed, double-click on Add printer, and complete the reinstall.
Test your connections
If your printer uses a USB connection, begin Device Manager and look for a red X or an exclamation mark in a yellow circle next to any of the USB device listings: In Windows XP click Start, right-click on My Computer, and select Properties, Hardware, Device Manager. In Windows XP, right-click on My Computer and pick Properties, Device Manager. These icons can signify a trouble with your laser printer's link to your Computer. If your printer stops functioning when your system comes out of hibernate or suspend mode, double-click each root hub listed under USB, select Electicity Management, and uncheck 'Allow the computer to turn off this device to save electicity. If you are using a USB hub, see whether connecting the laser printer directly to the USB port on the Computer solves the problem.
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