When looking at phone systems there are a great many ranges and prices to consider. Since a business phone system is an important part of business function you have to research all of the phone systems available to be certain that the phone system will cover your current and future needs as the business grows.
The right phone system will not just save time and money but also increase productivity. Voice-mail means that not a single call will be missed or a business opportunity lost. A proper phone system gives a young company a professional veneer and simplify day-to-day communications.
The very first thing a business will have to decide is not which phone system to buy but what you want your phone system to do for your business. If you do not determine what features you will need or simply want, looking for a business phone system will only frustrate you or you will make a mistake and purchase the wrong system for your company that will actually cost you money.
Below are 10 points to consider before a purchase:
Voice-mail will help `to prioritize callbacks. You can set the system to allow all employees to receive voice-mail or limit it to key staff.
Day and night greetings - this one feature could be the most important feature you choose. The business will never miss a call whenever the call comes in. If everyone in the office is busy, and no one has picked up the phone after 5 rings the voicemail will automatically pick up and put them on hold or take a message. There are options with this feature that will allow the system to answer more than one call at a time of present callers with options to choose from such as 'press 1 for sales, press 2 for operator'.
VoIP Compatibility - although any phone system can integrate with VoIP calls, not every system can offer VoIP phone system features. These features are used for linking remote workers as well as linking multiple sites.
Music on hold or custom messages - when your callers are put on hold they can either listen to music or customized messages about your company.
Transferring calls. Business phone systems can insure that the calls that you are transferring get to the right person.
Speed dialing - most of the phone systems will offer this feature free of charge, but some may not, so investigate the phone systems before you buy.
Speakerphone - This is a very useful feature which will allow you to dial the number or talk without holding the phone. Some of the handsets will offer this option for free and yet some phone systems don't even have it.
Warranties and guarantees - again, it seems obvious, but one should check the manufacturer's warranties and guarantees for what they cover and for how long.
Conference calls - a very important feature when more than one person needs to sit in on a call. Check the specifics of the phone system to make sure that they include this feature.
Headset compatible - if it's good enough for Jerry McGuire, it's good enough for you.
Author Resource:
About the author: Kirby Whitehall is a telecommunications specialist from Infiniti Telecommunications, who are market leaders in phone systems and phone system services.
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